Shipping
Shipping Policy
At Serenity by San, we strive to provide you with a seamless shopping experience, including fast and reliable shipping of our natural handmade soaps and skincare products.
Processing Time:
All orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order. We offer a variety of shipping options to meet your needs.
Domestic Shipping:
We currently ship within [insert country or regions, e.g., the continental United States]. Standard shipping typically takes 3-7 business days, depending on your location. Expedited shipping options are also available at checkout for faster delivery.
International Shipping:
For international orders, please contact us for shipping options and rates. Please note that additional customs fees or import taxes may apply, and these charges are the responsibility of the customer.
Order Tracking:
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your package's journey to your doorstep.
Delivery Issues:
If you experience any issues with your order or delivery, please contact our customer service team at serenitybysan22@gmail.com, and we will be happy to assist you.
Thank you for choosing Serenity by San! We appreciate your support and look forward to delivering our natural skincare products to you.